Question 1

What products do we offer and what benefits do they provide?

Accepted Answer

We offer a delightful range of pure and certified Kashmiri saffron, dry fruits, Kashmiri kahwa, Kashmiri honey, and herbs. Our Shilajit is renowned for its rejuvenating properties, while our Lavender is perfect for relaxation and stress relief.

Question 2

What types of dry fruits do we offer?

Accepted Answer

We offer a variety of Kashmiri dry fruits including Mamra almonds, walnuts, dried apricots, pumpkin seeds, and sunflower seeds, all sourced from the pristine orchards of Kashmir. Enjoy the rich flavors and health benefits of our premium dry fruits.

Question 3

What is Kashmiri Kahwa and how can you prepare it?

Accepted Answer

Kashmiri Kahwa is a traditional green tea infused with spices like cardamom and saffron. To prepare, boil water, add a teaspoon of our Mehrang Kashmiri Kahwa instant mix, let it steep for a few minutes, and enjoy with a sprinkle of crushed almonds. We also offer premium quality Kashmiri Kahwa in tea bags, specially crafted for kahwa tea enthusiasts.

Question 4

What is our shipping policy?

Accepted Answer

We ship orders within 2 days of receiving them. Domestic delivery takes 2-3 days, while international delivery takes around 12-15 days. We offer free delivery on orders above Rs. 900 and provide super-fast express shipping.

Question 5

What is the origin of your Kashmiri saffron?

Accepted Answer

Our Kashmiri saffron is sourced directly from the fields of Pampore, Jammu & Kashmir, known for producing the highest quality saffron in the world.

Question 6

What is your return policy?

Accepted Answer

We accept returns within 30 days of purchase. Products must be unopened and in their original packaging. Please contact our customer service on +91 9868717999 or you can mail us on info@supreme-saffron.com for return instructions.

Question 7

How is your Kashmiri honey produced?

Accepted Answer

Our Kashmiri honey is collected from the nectar of wildflowers in the valleys of Kashmir, ensuring a pure and natural product.

Question 8

How should you store Kashmiri saffron to maintain its quality?

Accepted Answer

To maintain the quality of Kashmiri saffron, store it in an airtight container in a cool, dark place, away from moisture and direct sunlight.

Question 9

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit/debit cards, net banking, and popular digital wallets like Paytm and Google Pay etc.

Question 10

Can I track my order?

Accepted Answer

Yes, once your order is shipped, you will receive a tracking number via email to monitor the delivery status of your package.

Question 11

Are your products organic?

Accepted Answer

Yes, all our products including saffron, dry fruits, honey, and herbs are organically grown and free from harmful chemicals and pesticides in fresh environment and pristine valley of Kashmir.

Question 12

Do you offer gift packaging?

Accepted Answer

Yes, we offer beautiful gift packaging options for all our products. You can select the gift packaging option at checkout.